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The Cuckoo's Nest Customer Testimonials


This is my second time ordering from the Cuckoo's Nest and again......a very positive experience! Shipped very quickly and arrived sooner then I would have ever expected! It was wrapped very well to protect my purchase and everything was as expected. Thanks again Cuckoo's Nest!!!"
- Michele D,  Windsor ON, Oct. 1, 2018

This is my second purchase of same wind chime. First one was for myself and this last one for a wedding gift. Love the sound and quality is the best. Customer service is top priority for The Cuckoo's Nest. Thank you!"
- Ginette P,  Collette NB, Jul. 15, 2018

"I received updates regarding shipping and my order arrived in a timely manner, well packed to avoid damage. I am very happy with my items and will certainly order from Cuckoo ‘s Nest again."
- Shirley R,  Port Lambton ON, May. 14, 2018

"Great service at the Cuckoo's Nest. Fast shipping, excellent attention to packaging for shipment. Very courteous and respectful customer service. A pleasure to do business with,Thank you."
- Doug A,  North Vancouver BC, Apr. 16, 2018

"Customer service at the Cuckoo's Nest is exemplary! I couldn't have been more pleased with response time, consideration and efficiency; something you don't see much of nowadays. This, along with quality products, will keep me coming back. Thanks and keep up the good work!"
- Lisa H,   Sewickley PA,  USA, Jan. 27, 2018

"Amazing customer service! Thank you again for going above and beyond!"
- Jane & Todd,   Meriden CT,  USA, Jan. 25, 2018

"Excellent service. Living in New Zealand and wanting to buy gifts for my family in Canada I have been able to use your site and each time, the service has been great. Being able to track them from the other side of the world was a huge benefit knowing my gifts had arrived. Thank you and will certainly use you again."
- Joan A,   Calgary AB, Jan. 24, 2018

"The service is great. I liked my items very much would certainly order again."
- Lorraine G,   Scarborough ON,  Dec. 14, 2017

"I want to give a shout out to Valerie at The Cuckoo's Nest!!! Despite a few blips in my order Valerie was always eager to help out and correct the issues even though they were not any of The Cuckoo's Nest issues (Canada Post). I can't thank you enough! Good customer service is very few and far between these days and you've made my experience a refreshing and positive one! I would not hesitate to order from The Cuckoo's Nest again. Thanks for EVERYTHING!!!"
- Michele D,   Windsor ON,  Dec. 9, 2017

"I ordered Lampe Berger fragrance and was absolutely delighted with (and not in order of importance): 1. How easy the web site is to use. 2. How quickly I received my order. 3. How great the prices are. This site is bookmarked and at the TOP of my list of online retail therapy sites. More, I have recommended it to several friends and colleagues."
- Marian S,   London ON,  Nov. 28, 2017

"Would definitely use you again. Knew the soaps that’s why we ordered."
- Doug B,   Saskatoon SK,  Nov. 6, 2017

"This is my second clock and I love it. The first one I had broke because I had a fall and knocked it over. I also love my cookies and slippers. Thank you!"
- Sandra C,   Kitchener ON,  Oct. 28, 2017

"The service is always outstanding. If they do not have a product, they will try to find it for you. Prompt service. Excellent online service as well."
- Lynda M,   Ottawa ON,  Oct. 22, 2017

"Hello, my order arrived today and I am really happy with the tree of life earrings! They are a gift for a friend from India so I wanted something Canadian and something with universal meaning. Thank you so much for the prompt delivery and the lovely items. I will definitely use your service in the future."
- Pam C,   Toronto ON,  Sep. 14, 2017


"Very fast shipping. I ordered friday morning and monday pm i had my package. Furthermore, the shipping was free."
- Jerome H,   Clermont QC,  Aug. 9, 2017

"Outstanding. Everything arrived quickly and was perfect. The items were well priced, and the service and web site was easy to use. Excellent."
- Lynda M,   Ottawa ON,  Jul. 14, 2017

"My recent purchase was a gift of a Lampe Berger and a sample fragrance set that was shipped directly to the recipient. I have received a lovely letter from the person who received it saying how terrific it is. It was warmly received. As for the shopping experience, it was a pleasure doing business with the Cuckoo's Nest. Valerie was so helpful and attentive to detail. I look forward to future business with them."
- Brian M,   Burlington ON,  Jul. 9, 2017

"Fantastic sevice."
- Paulina M,   Kanata, ON,  Jul. 4, 2017

"Cuckoos Nest had the exact product I was looking for, at a cheaper price than local stores, and free shipping! Product arrived quickly and intact with lots of time to spare, as it was a birthday gift! Would definitely recommend / use again! Thanks!"
- Alexandra K,   Vancouver BC,  Apr. 7, 2017

"The engagement ornament is beautiful and will be a lovely shower gift!"
- Shelley L,   Grande Prairie AB,  Jan. 31, 2017

"Really great customer service. There was a bit of a delay with one of the items, and I got a very personalized email to check if this was intended as a Christmas gift (it wasn't). Would definitely buy from Cuckoo's Nest again!"
- Barbara M,   Kelowna BC,  Jan. 14, 2017

"I have to say, I didn't know of your store until I found it on-line and found those beautiful Alusi candles. I bought half a dozen of them and they were very much admired by all who received them. For other special occasions, I wouldn't hesitate to check out your store again."
- Anonymous,  Kanata ON,  Dec. 31, 2016

"Wow - that was fast! I love the mug and will be sure to stop in your store next time I'm in Ottawa. Thanks so much."
- Jean C,  Brockville ON,  Dec. 1, 2016

"Arrived! Love the stuff."
- MaryLou K,  Toronto ON,  Nov. 10, 2016

"Excellent service, good prices and nice items. Christmas shopping done!"
- Lydia P,  Toronto ON, Nov. 10, 2016

"Just a thank you message for the quick and perfect delivery of my order..."
- Jan A,  Rotterdam Netherlands, Nov. 5, 2016

"Super impressed with product and speed with which I received it."
- Marg S,  Ottawa ON, Oct. 25, 2016

"Thank you - By the way the moccasins are beautiful!"
- Eleanor V,  Bath ON, Oct. 19, 2016

"Wow! I wasn't expecting the order to be shipped that fast. Thank you very much for making Christmas shopping done and super easy. I am really impressed with your store and the items I received. They are beautiful and special to the people receiving them."
- Katie G,  Ottawa ON, Oct. 18, 2016